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Interactio: Breaking Language Barriers with Innovation and Human Connection

HENRIKAS URBONAS

Co-Founder and CEO

Interactio has revolutionized the way multilingual meetings are conducted, offering a seamless and user-friendly solution that bridges the gap between different languages and cultures. With a strong commitment to innovation, security, and customer satisfaction, Interactio is shaping the future of global communication. As more organizations recognize the importance of inclusivity and accessibility in their operations, Interactio’s role as a trusted partner in breaking down language barriers will only continue to grow. The company’s journey from a simple smartphone microphone app to a global leader in remote interpretation is a testament to its vision, values, and dedication to making the world a more connected and communicative place

In a world where communication is key to collaboration, Interactio has emerged as a pioneering force in the realm of remote multilingual meeting solutions. Based in Vilnius, Lithuania, Interactio’s mission is simple but profound: to enable every individual, regardless of their background, to communicate in the language they are most comfortable with. Since its inception, the company has empowered over 976,000 listeners in 111 countries, bringing the power of human interpretation to the forefront of business meetings, governmental sessions, and conferences. By leveraging cutting-edge software and the expertise of interpreters, Interactio has broken down language barriers that once hindered global cooperation and collaboration. The story of Interactio began in 2014, sparked by the vision and frustration of its co-founders, Henrikas Urbonas, Simona Andrijauskaite, and Domas Labokas. The trio attended numerous conferences and observed firsthand the limitations of traditional wired microphones. These outdated systems not only tangled attendees in a mess of cables but also created echoing sounds that disrupted the flow of conversations. Inspired to solve this problem, they developed the precursor to Interactio—a mobile software that transformed a simple smartphone into a functional microphone. This innovation allowed audience members to ask questions without the hassle of passing around a microphone, enabling more fluid and interactive conference experiences. What started as a simple solution to a logistical problem quickly evolved into a game-changing tool for the conference industry. The turning point for Interactio came a year later when conference organizers presented the founders with a new challenge: to create a software alternative for the cumbersome hardware interpretation equipment traditionally used in multilingual events. Rising to the occasion, the team at Interactio developed the first version of their audio-streaming app, an innovative solution that provided seamless interpretation services without the need for bulky, expensive equipment. This breakthrough technology transformed the way multilingual meetings were conducted, eliminating the barriers posed by language and distance. Interactio’s app not only made it possible for people from different linguistic backgrounds to communicate effortlessly but also provided organizers with a cost-effective and user-friendly alternative to traditional interpretation systems.

Over the years, Interactio has refined its offerings, building a reputation as the leading remote multilingual meeting solution provider. Whether clients are looking to use Interactio’s standalone video meeting platform or integrate its audio-streaming capabilities with popular video-conferencing apps such as Zoom, Webex, and Microsoft Teams, the company delivers an unparalleled experience that makes events truly multilingual. Interactio’s software is designed to be flexible and scalable, meeting the diverse needs of businesses, international organizations, and governments alike. The European Commission and the United Nations are among the high-profile clients that have adopted Interactio’s solutions, a testament to the platform’s reliability, low latency, and scalability. These organizations rely on Interactio to ensure their global conversations run smoothly, efficiently, and without the fear of miscommunication. Behind Interactio’s success are the six core values that guide every aspect of the company’s operations: efficiency, expertise, solution-orientedness, helpfulness, active listening, and positivity. These values not only shape the way Interactio interacts with its clients but also define its internal culture. Efficiency is key in the fast-paced world of global meetings, and Interactio prides itself on reacting quickly, communicating clearly, and avoiding unnecessary details that can bog down conversations. The company’s expertise in the field of multilingual meetings positions them as trusted consultants, providing guidance to clients, many of whom have never navigated the complexities of multilingual communication before. Interactio’s deep knowledge of the industry, combined with its unwavering focus on finding solutions rather than making excuses, ensures that every client’s unique needs are met with professionalism and care. At the heart of Interactio’s approach is its commitment to helping people and simplifying their lives. The company’s software is designed with users in mind, offering an intuitive interface that makes setting up and managing multilingual events easier than ever before. All that’s required to get started is a stable internet connection and access to Interactio’s event panel. From there, clients can effortlessly manage every aspect of their event, from scheduling to interpretation, without the need for complex, multi-step setups. This ease of use has made Interactio a favorite among event organizers and interpreters alike, providing a seamless experience that enhances the quality of communication while reducing the stress of event management.

Security is another cornerstone of Interactio’s service offering. The company understands that confidentiality and data protection are critical in today’s digital age, especially when it comes to sensitive governmental or corporate meetings. To address these concerns, Interactio has implemented robust security measures, earning the prestigious ISO 27001 certification. With scalable servers and multiple backup options, Interactio guarantees that streams are never lost or interrupted, providing clients with the peace of mind that their events will proceed without technical glitches. This level of reliability has made Interactio a trusted partner for organizations that require secure, confidential communication. Interactio’s commitment to delivering exceptional service extends beyond its technology to its people. The company provides dedicated support through a team of project managers and technicians who work closely with clients to tailor solutions to their specific needs. Interactio’s in-house customer support team is widely regarded as one of the best in the industry, providing real-time assistance and guidance to ensure every event runs smoothly. This focus on customer service is a reflection of Interactio’s core values of helpfulness and active listening. The company takes the time to understand its clients’ challenges and goals, offering tailored solutions that address their specific requirements. What truly sets Interactio apart is its unwavering belief that language should never be a barrier to communication. The company’s mission is driven by the conviction that every person deserves the opportunity to converse in their preferred language, no matter where they are in the world. This passion for breaking down language barriers is reflected in every aspect of Interactio’s operations, from its innovative software solutions to its dedication to customer satisfaction. The company’s vision is to create a world where multilingual communication is effortless and accessible to all, enabling businesses, governments, and organizations to collaborate more effectively and inclusively. As Interactio continues to grow and evolve, it remains committed to pushing the boundaries of what’s possible in the field of multilingual communication. The company’s innovative approach, combined with its deep expertise and focus on client success, has made it a leader in the remote interpretation space. With a proven track record of success, Interactio is poised to continue making a significant impact on the way the world communicates, one conversation at a time.

In conclusion, Interactio has revolutionized the way multilingual meetings are conducted, offering a seamless and user-friendly solution that bridges the gap between different languages and cultures. With a strong commitment to innovation, security, and customer satisfaction, Interactio is shaping the future of global communication. As more organizations recognize the importance of inclusivity and accessibility in their operations, Interactio’s role as a trusted partner in breaking down language barriers will only continue to grow. The company’s journey from a simple smartphone microphone app to a global leader in remote interpretation is a testament to its vision, values, and dedication to making the world a more connected and communicative place.